Here at iGo, we are always striving to give our customers the best broadband experience possible and to set ourselves apart from other service providers. Now we have reached an important milestone with a new offering that is free to all our customers and helps them navigate the internet today.

Introducing iGo Smart Home, which lets our subscribers protect and manage their home networks all from the simplicity of an app on their phone or tablet. Protect. Manage. Control. Your home. Your network. Your way. Below are all the components included in the app to protect your network and give you a better experience with your broadband connection.

iGo ProtectIQ

iGo ProtectIQ is a network-level cybersecurity application that proactively protects home and business networks from malicious websites, viruses, malware, and intrusions.

  • Network-level defense — Installed directly into the router's software to monitor incoming network traffic and block suspicious activity before it can reach your connected devices.
  • Real-time cloud database — Uses a continuously updated cloud database of known virus, ransomware, and threat signatures to prevent data transfers from malicious payloads.

iGo ScamWatchIQ

iGo ScamWatchIQ helps broadband subscribers stay safe online by monitoring for data breaches and identity risks. Be aware. Be safe. Be informed.

  • Dark web monitoring — Alerts you when your monitored email addresses appear in known data breaches.
  • Identity monitoring — Tracks up to 10 email addresses for leaked data.
  • Actionable tips — Delivers timely awareness of digital identity risks and guidance on how to respond.

iGo ExperienceIQ

iGo ExperienceIQ is a managed Wi-Fi service and parental control solution that lets you create, monitor, and enforce online rules for your home network.

  • Advanced parental controls — Filter content by age, block specific websites or apps (such as YouTube, TikTok, Roblox, and Minecraft), and monitor general online activity.
  • Screen time management — Set daily time limits, schedule internet downtime, pause access, and use up to three different usage schedules.
  • Device and application prioritization — Prioritize specific apps or devices, such as a work laptop during business hours or a student's device during study time.
  • User profiles — Create individual profiles for family members or group multiple devices together under a single user.

iGo CommandIQ

iGo CommandIQ is the intelligent mobile app that lets you manage and control your home Wi-Fi network and smart home devices using all of the services above.

  • Network management — Identify connected devices, run speed tests, and view, change, or share your Wi-Fi network names (SSIDs) and passwords.
  • iGo ScamWatchIQ — Monitor for data breaches and identity risks.
  • ProtectIQ® — Always-on cybersecurity monitoring, threat detection, and automatic blocking of viruses, malware, and malicious websites.
  • ExperienceIQ® — Customizable parental controls, content filtering, and screen-time management rules.
  • Quick password changes — Change your Wi-Fi password with two simple taps.
iGo Smart Home flyer announcing ProtectIQ, ScamWatchIQ, ExperienceIQ, and CommandIQ free to all iGo customers, with key features for each app and contact information for activation
Smarter homes. Safer networks. All four iGo Smart Home services are free for every iGo customer.

How to activate your free services

All you have to do to receive these features is call or email to have an iGo representative activate your services free of charge. This is yet another way we want to say thank you for being a valued iGo customer. Enjoy the protection and control the Smart Home suite will bring to your home or business network.

You can also stop by 1095 Plaza Drive in Grundy or contact us online. Peace of mind is just a tap away. Follow us on Facebook for more tips.