Residential Telephone
In addition to Internet services, iGo also offers telephone services to its Internet customers!
That’s right, voice over Internet services are available.
The residential price is $39.95+(taxes and fees) per month for unlimited long distance service and standard features including call waiting, call forwarding and three-way calling.* The price will be added to your Internet service package if you choose to sign up for telephone service. Installation fees as a one-time cost are as follows:
Standard installation involves connecting your telephone to our equipment located near your wireless router. Cost is a one-time fee of $45.
Non-Standard installation, defined as service required to more than one telephone jack in the home, will require running extra cable and installing a NID (network interface device). Price will be a one-time installation cost of $65.00 per hour (minimum one hour) and plus necessary equipment.
Special Installation, defined as customer requests technician to install a new telephone jack in the home, will require technician drilling a hole in the interior wall of the home and running a cable from the new telephone jack to the outside NID (network interface device). Price will be a one-time installation cost of $85.00 per jack.
See the iGO Residential Voice Feature Guide here.
For the Residential Voice Quick Start Guide click here.
*E-911 Service Warning
Due to variables including power outages, broadband outages, etc., E-911 service may not be available from the phone you utilize with your Internet telephone system. PLEASE UNDERSTAND YOUR PHONE WILL NOT WORK IF ALERT IS INDICATED OR IF A POWER OUTAGE OCCURS.
Wireless Customers Only - You should immediately notify us if you use your Analog Telephone Adapter (ATA) device from an address other than the address you register with us at the time the services are purchased. If you use your ATA from a location other than the address on file with us, emergency response personnel will NOT be able to locate you in the event of an emergency.
To better understand the limitations of enhanced E-911 service and to update your device address information, please call customer service at 276-935-8307 .
That’s right, voice over Internet services are available.
The residential price is $39.95+(taxes and fees) per month for unlimited long distance service and standard features including call waiting, call forwarding and three-way calling.* The price will be added to your Internet service package if you choose to sign up for telephone service. Installation fees as a one-time cost are as follows:
Standard installation involves connecting your telephone to our equipment located near your wireless router. Cost is a one-time fee of $45.
Non-Standard installation, defined as service required to more than one telephone jack in the home, will require running extra cable and installing a NID (network interface device). Price will be a one-time installation cost of $65.00 per hour (minimum one hour) and plus necessary equipment.
Special Installation, defined as customer requests technician to install a new telephone jack in the home, will require technician drilling a hole in the interior wall of the home and running a cable from the new telephone jack to the outside NID (network interface device). Price will be a one-time installation cost of $85.00 per jack.
See the iGO Residential Voice Feature Guide here.
For the Residential Voice Quick Start Guide click here.
*E-911 Service Warning
Due to variables including power outages, broadband outages, etc., E-911 service may not be available from the phone you utilize with your Internet telephone system. PLEASE UNDERSTAND YOUR PHONE WILL NOT WORK IF ALERT IS INDICATED OR IF A POWER OUTAGE OCCURS.
Wireless Customers Only - You should immediately notify us if you use your Analog Telephone Adapter (ATA) device from an address other than the address you register with us at the time the services are purchased. If you use your ATA from a location other than the address on file with us, emergency response personnel will NOT be able to locate you in the event of an emergency.
To better understand the limitations of enhanced E-911 service and to update your device address information, please call customer service at 276-935-8307 .
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